Pre-Order Information

Before you decide to order PREORDER items from our website, please take into consideration the following information:

• IMPORTANT: Payments for pre-order items are charged immediately upon checkout, not when items are shipped.
• If you order a pre-order item along with an in-stock item, your order will arrive in multiple shipments. 
• You may cancel your pre-order item BEFORE the estimated shipment date found on the item description page. This is the only time cancellation is allowed, once the order has been processed it cannot be cancelled. 
• You may cancel your order for a full refund which will be processed to your original payment method.
• To cancel your pre-order, please contact us at info@shoparthelabel.com.
• Returns of pre-ordered items are accepted up to 30 business days from the date your pre-ordered item has arrived. Please contact us at info@shoparthelabel.com to request a return label. The shipping price you paid is non-refundable. 
• Pre-order items are special orders and can take up to eight weeks to be completed. Please keep this in mind when making your purchase. 
• **The estimated ship date is provided by our vendors and is only an estimate meaning **we cannot make any guarantees on the actual delivery date**.
• We will process all orders in the order in which they are received.  Again, we cannot guarantee the delivery date of any pre-ordered item. We will do our very best to keep the information as updated and accurate as possible. 
• Please feel free to contact us at info@shoparthelabel.com with any questions. We will get back to you within 1-3 business days.